Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it. It must also be in its original packaging.
To make a return, you must show us a receipt or proof of purchase.
Please do not return your purchase to the manufacturer.
Refunds (if applicable)
Once we have received and inspected the returned item, we will email you to confirm that we have received it. We will also notify you of our decision to approve or deny your refund request.
If your request is approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method, within a few days.
Late or missing refunds (if applicable)
If you have not yet received your refund, please check your bank account again.
Then contact the entity that issued your credit card, as there may be a delay before your refund is officially posted.
So contact your bank. There is often a processing time required before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
We only replace an item if it is defective or damaged. If in this case you would like to exchange it for the same item, email us at email@example.com and send your item to us at: 16 Maritime St, London, LND, E3 4QQ, UK.